What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number, and the details you submit during wallet verification — including your bKash, Nagad, or Rocket mobile number. We use this to process deposits, confirm withdrawals, and keep your account secure. We also collect
-
1
session data: the device type, IP address, and pages you visited. This helps us detect unusual login attempts and protect your account from unauthorised access. Payment transaction records — amounts, timestamps, and wallet references for bKash, Nagad, and Rocket transfers — are retained as required for
-
2
financial record-keeping. We do not store your full wallet PIN or any credential beyond what is needed to confirm a transfer. If you reach our support team by live chat or email, the conversation history is stored so we can follow up accurately. Your data is
-
3
processed only for account operation, fraud prevention, and improving how the platform runs. We do not sell your personal data to marketing companies or unrelated third parties. Availability of the platform and the scope of data processing both depend on your local law and the eligible
-
4
regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.